
Website Al Tayer
Job Description:
The Retail Sales Consultant will deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
Job Responsibilities:
- Maintain clean and organized display, fitting rooms, and stock areas.
- Check stock levels daily and inform of depleting stocks to the store manager to replenish and maintain optimum stock levels.
- Minimize exposure to stock loss through vigilance on sales floor and fitting room areas
- Comply with all company policies and procedures including refund and exchange policy, security, health, and safety policies etc.
- Recruit customers for the database, accurately entering their details on the POS system.
- Demonstrate and maintain product knowledge, fashion trends, instore promotions.
- Maintain personal grooming standards.
- Welcome and greet customers in a warm and friendly manner always demonstrating excellent customer service.
- Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.
- Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
Job Requirements:
- You will be educated to at least high school level and ideally have some previous retail sales or customer service experience.
- You should be a UAE National with excellent spoken English and be a retail and fashion enthusiast!
Qualification & Experience:
- Good understanding of the luxury fashion industry
- Strong customer focus – prioritizing customer experience above everything else
- Minimum high school qualification
- 1 to 4 years retail sales or customer service experience
- Must own a family book
- Must be Registered in Nafis
Job Details:
Company: Al Tayer
Vacancy Type: Full Time
Job Location: UAE, Dubai, United Arab Emirates
Application Deadline: N/A
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