Al Tayer Motor Careers-Customer Interaction Center

Job Description:

Be part of the Telemarketing activities during campaigns.

Job Responsibilities:

•  Call customers for service reminders, recalls, follow up on complaints, voicemail call backs.
•  Call customers to get follow feedback on their visits to ATM.
•  Ensure correct information is passed to customers and all Service Level Agreements are met as per business requirements.
•  Ensure all required standards of communication etiquettes are met over the phone/email.
•  Direct the customer call to the relevant advisor who will attend to their enquiries.
• Provide efficient and courteous handling of customers over the phone or email/SMS, provide necessary information, service booking and guidance.
•  Be part of the Telemarketing activities during campaigns.

Job Requirements:

• Good knowledge of computer software such as MS Office
• Exposure to multicultural environment
• Course in telephone handling skills an advantage
• Good communication both in Arabic and in English.
• High School Certificate

Qualification & Experience:

Job Details:

Company: Al Tayer

Vacancy Type:  Full Time

Job Location: Sharjah, Sharjah Emirate, United Arab Emirates

Application Deadline: N/A

Apply Here