
Website Al Tayer
Job Description:
To ensure excellent customer service through effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target
Job Responsibilities:
- Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas
- Ensure all new starters are inducted into the department team
- Analyse sales data to maximize sales on day-to-day basis
- Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager
- Ensure that the standards of grooming, presentation and professional conduct are set and maintained
- Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action
- Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department
- Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand
- Motivate team members to achieve shared goals and acknowledge team and individual successes•
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc,
- Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor
Job Requirements:
- Education/Certification and Continued Education
- High school qualification
Qualification & Experience:
- 4 – 5 years’ experience in Sales or Customer Service environment
Job Details:
Company: Al Tayer
Vacancy Type: Full Time
Job Location: Dubai, Dubai, United Arab Emirates
Application Deadline: N/A