
Website Anantara Hotels, Resorts and Spas
Job Description:
To serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel – Rooms. Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue.
The Reservation Agent captures details from the incoming calls and coordinates each reservation to ensure the guest’s satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills. A positive attitude, knowledge of the hotel and attention to details are all key requirement.
Job Requirements:
- Excellent communication skills; fluency in English is required, can understand and fluently speak in Arabic.
- A strong focus on customer service
- Be able to work shifts, weekends and public holidays
Qualification & Experience:
- Prior experience in 5 star hotel in reservation
Job Details:
Company: Anantara Hotels, Resorts and Spas
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
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