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Website Anantara Hotels, Resorts and Spas
Job Description:
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Responsibilities:
- Maintain accurate guest accounts, including cash handling;
- Confidently providing personalised and proactive guest service
- Ensure daily tasks are completed accurately and in a timely manner;
- Resolve & respond to guest complaints in a timely and professional manner.
- Assist the Housekeeping & Maintenance departments as required.
- Act as a role model, sharing your expertise and continually inspiring the team.
- Guide & support the team in providing outstanding guest welcoming and experiences.
- Conduct guest arrivals and departures;
Job Requirements:
- A high level of self-motivation and confidence
- Exceptional customer service skills and an unwavering positive attitude.
- Excellent written and verbal communication skills.
Qualification & Experience:
- Supervisory experience gained in a similar role.
- Minimum of 2yrs Front Office experience
Job Details:
Company: Anantara Hotels, Resorts and Spas
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
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