Chalhoub Group Careers UAE – eCommerce People Partner

Job Description:

At Chalhoub, you’ll up-skill in the everyday! Working as an experienced People Partner, you will be responsible for helping attract, develop and support an exceptional group of people. You will be working closely with the brand/functional management team to provide: operational HR support, strategic advice, guidance and best practice solutions. You will do so in line with Group HR policies and principles, whilst also creating bespoke initiatives to enhance the employee experience and support the achievement of business strategies and culture change.

This is a role that combines operational and strategic responsibilities, requiring a solid HR background in addition to sound commercial exposure and mindset to successfully partner with and influence all areas of the business.

Job Responsibilities:

• Lead the development of initiatives in line with Localization Strategy
• Develop key performance indicators to help identify progress and improvements made on employee engagement and ensure continual improvement
• Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, customer‐centred services
• Continually assess our existing policies, procedures, and programs and put forward recommendations to improve efficiencies and employee satisfaction.
• Act as a change agent by looking for new ways to improve the employee experience and define our brand/function employee value proposition
• Continually review and monitor the effectiveness of employee commission schemes and put forward recommendations for change
• Lead the on-going design and execution of brand/function specific employee onboarding, training and development programs to improve the depth and breadth of the team’s skills set and to raise awareness around behavioural, technical and leadership competencies
• Champion both Group and brand/function specific Diversity and Inclusion initiatives, with a key focus on culture change, nationalisation and employee wellbeing
• Work closely with Group HR to implement the annual performance management cycle and act as a change agent within the brand/function to support the introduction of new approaches and performance platform
• Encourage a “growth mindset” amongst team members by collaborating with our Learning team to assess training needs so relevant and inspiring training and development programmes are available and monitor the brand/function’s training budget and individual’s learning consumption
• Work with the Group’s Talent Acquisition team to ensure internal and external recruiting strategies result in relevant, high calibre candidates being identified
• Be an active and effective member of the Leadership Team, ensuring the high visibility, focus and delivery of the People and Culture strategy
• Use all available HR data to ensure HR analytics supports all reporting, action planning and decision making and put forward recommendation for change
• Provide guidance and recommendations on the most complex issues, supporting our team in all related people areas including: recruitment, performance management, succession planning, retention, talent development, compensation and rewards, employee relations, and employee engagement
• Manage all people and process related employee communications, using My Chalhoub and other inspirational approaches to embed key messages.
• Work with the team to consider competitor and industry approaches and translate these insights into roadmaps that define the employee experience, reveal gaps and pain points, and identify key opportunities for business enhancements and innovation
• Identify our HiPOs through employee profiling; educate teams around career paths and support all succession planning and talent development activities
• Act as a coach and mentor to our people and provide advice and guidance to our leadership team, using HR data analytics, external benchmarks and best practice approaches to support decision making

Job Requirements:

• Strong understanding of HR best practice in the retail/eCommerce industry
• Exceptional communication and relationship building skills – able to engage and inspire
• Passionate about employee engagement and wellbeing
• Adaptable and agile – able to thrive in a rapid growth environment

Qualification & Experience:

• HR experience – we are open to candidates from HR Business Partnering, Talent management, Employee Engagement, Talent Acquisition or other related functions
• Experience in eCommerce – either from an HR or commercial perspective

Job Details:

Company: Chalhoub

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

Apply Here

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