Chalhoub Group Jobs UAE – Fashion consultant

Job Description:

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. 

Job Responsibilities:

• Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
• Ensure click and collect are conducted within SLAs (Service-level agreement)
• Provide pre-buying feedback on products
• Drive eNPS through people experience initiatives and culture
• Support with in-store marketing events and activations
• Keep abreast of all brand social media activities and campaigns
• Provide input to what’s working well/what’s not working well within the store
• You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
• Drive client relationships within an omni-channel approach
• Ensure customer data is properly captured in adherence to marketing team requirements
• Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
• Drive sell-throughs within the store
• Support in-store CX initiatives

Job Requirements:

• Strong English communication skills.

Job Details:

Company: Chalhoub

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

Apply Here

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