Daman Job Apply – Specialist, Employee Relations

Job Responsibilities:

• Support in development, implementation and ensure adherence of policies and procedures
• Lead identification and analysis of opportunities for improving/streamlining current processes and systems for efficient tracking, reporting and analysis and enhancement of customer service, ensuring collaboration with internal and external stakeholders
• Ensure timely preparation, quality control and submission of regular reports (i.e. ER KPI and Management information reports) as well as ad hoc reports requested by management
• Ensure preparation of periodical and ad hoc HR related reports for HR management, as well as for government and external regulators
• Design and develop communications programmes in coordination with the HR Communication Officer to more clearly link Daman’s management to performance management
• Lead and guide the team with the overall performance accountability of subordinates
• Develop & conduct presentations and trainings to management/staff on performance appraisal system
• Manage and support the implementation of competency framework system within Daman and train Managers to carry out competency assessment, determine employee development needs and provide support
• Help and coach Line Managers on how to manage employee performance related issues and support them prepare Performance Improvement Plans where necessary
• Oversee the development and implementation of key performance measures into the performance appraisal system
• Assist the business in identifying the training needs and educational opportunities for employee development with the Learning & Development team
• Advise business in liaison with the HR Advisory team on better methods to improve employees’ performance results on division level
• Act as main point of contact for ER inquiries from both internal and external customers ensuring timely and accurate information and excellent customer service
• Facilitate group discussions and performance calibration sessions to perform gap analysis and assessment needs
• Guide the team’s research for best practices in human performance & design and revise performance management system and derive actionable insights
• Manage analysis of existing systems to determine their ongoing ability to support stated objectives
• Liaise between employees and management in coordination with HR Advisory team and provide advice in dealing with employee relations’ issues and maintain good relations
• Manage the provision of advice and counselling to line managers and employees regarding employee practices, policies and employment laws

Job Requirements:

• Very good leadership skills including people management, selection and development skills
• Results oriented whilst ensuring high quality of work
• Good knowledge of HRMS and ERP Systems
• Strong level of customer service orientation and professionalism in all interactions
• Good knowledge of health insurance concepts
• Articulate and confident standing up and delivering to large audiences
• Very good command of written and spoken English; knowledge of Arabic language is an advantage
• Strong business understanding and background
• Very good analytical, planning, forecasting, execution and problem-solving skills
• Strong communication and organisation skills and the ability to communicate clearly and concisely

Qualification & Experience:

• Minimum 7 years of relevant experience
• Experience with local employment laws & regulations
• Worked with multicultural people at all levels
• Bachelor’s degree in Human Resources or related fields

Job Details:

Company: Daman

Vacancy Type: Full Time

Job Location: Abu Dhabi, UAE

Application Deadline: N/A

Apply Here

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