
Website The Dubai Mall
Job Description:
Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless service experience. Ensure that each guest becomes a happy fan of our hotels, by delighting them from welcome until farewell.
Job Responsibilities:
- Conduct all operational tasks in FO, F&B, Housekeeping, while living up to service standards and procedures.
- Go the extra (s)mile where you can.
- Pro-actively communicate with fellow Ambassadors, always with the guests interests at heart.
- Prevent complaints and ensure adequate service recovery where needed.
Job Requirements:
- Genuine service personality, with high EQ.
- A strong command of both written and spoken English is required; additional language is an asset.
Qualification & Experience:
- Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
- A minimum of one-year experience in a similar position in a 5-star hospitality company.
Job Details:
Company: The Dubai Mall
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
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