Dubai Mall Vacancies – Communications Executive

Job Description:

Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.

Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address.

This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless service experience. Ensure that each guest becomes a happy fan of our hotels, by delighting them from welcome until farewell.

Job Responsibilities:

• Implement Marketing policies, procedures and controls so that all relevant procedural / legislative requirements and standards are fulfilled to ensure that the IBU delivers a service in accordance with company and brand-specific standards.
• Create, manage, recommend and implement Social Media campaigns through Sprinklr, and other platforms, as well as analyse and monitor Social Media results as compared to IBU specific competitors in accordance with the business and marketing strategy.
• Proactively develop, create and monitor strategic Social Media campaign recommendations to improve share of voice, engagement, and a comprehensive set of other Social Media metrics.

Job Requirements:

• Genuine service personality, with high EQ.
• Put Customer First
• Drive for Results
• Learning
• Resilience
• Adaptability

Qualification & Experience:

• Minimum 2 years’ experience in Hospitality industry.
• Minimum 2 years’ experience in a similar experience in a 5 star hospitality industry.
• Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.

Job Details:

Company: The Dubai Mall

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

Apply Here

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