Emirates Nbd Careers UAE – Service Design Lead

Job Description:

The Service Design Lead owns leading the delivery of service design projects managing multidisciplinary teams of designers and is responsible for the quality of project deliverables The service design lead will be hands on with delivery project work but also comfortable providing design leadership and managing client relationships This is an opportunity to be part of a team that is creating a positive impact for our clients by creating and scaling our services to make that difference to reduce costs reduce time increase customer satisfaction and improve customer success

Job Responsibilities:

• Designing stimulating keynotes or PowerPoints
• Sketching and drawing skills
• Knowledge of online content templates and libraries for use
• 3 years’ experience in a motion graphics / Web / Video design
• Awareness of accessibility of color and typography
• Critical thinking, ability to take criticisms well as well as give constructive critiques. Have a great outgoing personality with a passion for work and a ‘can do’ attitude.
• Knowledge of Production equipment such as Microphones, Video cameras and Picture cameras a plus
• Knowledge of filming techniques a plus
• Video production knowledge of practices,
• 3D and Visualization skills using Cinema 4D or similar
• Knowledge of Particle effect systems and physics generation in video
• Experience designing assets and markup for web – HTML 5 + CSS3
• Experience of animating characters in After effects to output to Lottie for use on web or in app
• Design Thinking, Creative outputs, and experience of industry standard software such as Adobe suite
• Holding a degree in Graphic design, interactive media design, Video production or similar
• Knowledge of optimizing video for consumption – quality vs compression
• Ability to bring personality to video and animation of elements
• Impressive and varied design portfolio
• Innate knowledge of Adobe Premiere, Final Cut Pro, Vegas or similar production software

Job Requirements:

• Represent service design in new business development efforts from proposal development to pitch meetings
• Extend the craft and share the practice across the studio and beyond
• Prepare stimulus studies for design thinking workshops
• Provide flexibility in working on multiple projects at once maintaining high quality outputs able to manage time allocation
• Use tools such as Sketch Figma Miro Maze Usabilla Userzoom Pendo Aha and any other tools as directed by the design team successfully
• Generate reports and presentations for outcomes of workshop studies
• present designs to management and stakeholders
• Lead design squad on way forward from outcomes from beta and user tests
• Deliver information with nonbias from stakeholders and user tests
• Deliver information in a clear format
• Be a line manager for sFrom clear requirements create compelling flows and maps that align to the vision of the Design Teams practices and principles
• Work closely with cross team functions and key stakeholders to deliver arobust scalable and quality design solution
• Lead the development of service concepts blueprints and other service design artefacts
• Establish and manage client relationships
• Clear highlighting in a nonbias standard obvious insight
• In a nonconclusive way

Qualification & Experience:

• 3 years experience in an Experience Design role or similar
• Impressive and varied design portfolio
• Non Judgmental approach to working with people and design
• Critical thinking ability to learn about business practices such as Lab research methods emerging Design principles and use of analytical or user testing tools great people and presentation skills
• Experience designing complex user flows and journeys derived from user stories and business requirements
• Experience working in Agile methodology
• Design Thinking Creative outputs and experience of industry standard software Prototyping tools Sketch Adobe Creative Cloud InVision
• Experience of using road mapping software such as Pendo Aha or similar
• Sketching wireframing or mapping skills
• UI Design experience with component library
• Holding a degree in Graphic design interactive media design Psychology or similar
• 6 months working in financial services
• Experience working within startup environment
• Human Centered Design Practises
• Design thinker that is comfortable with vagueness and unknowns
• A collaborator and cocreator with others

Job Details:

Company: Emirates Nbd Careers

Vacancy Type: Full Time

Job Location: United Arab Emirates-Dubai

Application Deadline: N/A

Apply Here

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