FAB Jobs – Research Manager

Job Description:

About FABRIC (FAB Research & Innovation Center) As digital transformation continues to reshape our world. FAB recognises the power of collaboration and co-creation as a driving factor to empower success and Grow Stronger. FABRIC Collaborates with teams across the bank to inspire creative thinking and deliver tangible innovation that works. FABRIC’s role is to serve as a critical enabler of innovation and FAB’s wider digital transformation agenda in this era of continuous change. FABRIC focuses on designing customer-facing solutions to meet the unique and rapidly changing needs of the Bank.

Job Responsibilities:

• The Research Manager will manage research activities in Research (a core component of FABRIC). This team ensures UX research, insights and best practises continue to make a positive impact on the bank’s customer experience.
• The ideal candidate is curious about people and their engagement with technology, and has exceptional behavioural data analysis skills. He/She will ensure UX research methods, insights and best practises continue to add measurable value to key digital projects for the bank. Many of the projects are focused on digital & product experience including customer testing, focus groups, field research, quant and trends.
• The Research Manager will have an entrepreneurial spirit, is a strong leader and team player, with the ability to build influence and evangelise research methods across the bank. With a strong focus and passion for turning research data into actionable insights.

Job Requirements:

• Delights in answering questions with data.
• Excellent presentation skills 8. Impeccable personal time management
• Passionate about industry and UX trends, sharing or applying them where feasible
• Well-verserved in human-centered design principles

Qualification & Experience:

• Experience applying a balanced mix of qualitative and quantitative methodologies
• Experience in prototyping tools like Invision for creating wireframes, sitemaps, flow diagrams
• Experience in UX Research and/or Interaction Design

Job Details:

Company: First Abu Dhabi Bank

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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