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Website Fairmont Hotels & Resorts
Job Description:
Reporting to the Cluster Director, Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
Job Responsibilities:
- Respond to general inquiries during site inspections
- Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
- Prepare and disseminate month-end reports
- Maintain a positive relationship with all Guests, vendors, Colleagues and global sales network
- Coordinate and oversee Opera Sales and Catering system to include definite, tentative and prospective group and catering booking activity.
- Provide all administration duties for the Sales office
- Prioritize all telephone calls and in-person visitors, scheduling appointments as required
- Consistently offer professional, friendly and engaging service
- Follow all safety policies
- Generate group sales contracts, proposals and deposit/payment invoicing
- Ensure all sales promotional literature is current and updated
- Follow departmental policies and procedures
- Ensure prompt and courteous service is extended to both internal and external Guests
Job Requirements:
- Two years’ experience working for a luxury hotel; and/or other sales related experience preferred
- Strong organization and time management skills
- Excellent written and oral communication skills
- Computer proficiency in Word, Excel, PowerPoint, Opera Sales & Catering, and ability to understand and interpret financial data
- Proven ability to work efficiently in a demanding and fast paced environment
- Strong work ethic and the ability to work extended hours when required
Job Details:
Company: Fairmont Hotels & Resorts
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
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