Gems Education Jobs – Admissions Consultant

Job Description:

To support the Enrolments Team to achieve enrolment targets for GEMS schools through inbound lead follow-up and outbound calls and emails. The GEMS Admissions Consultant will ensure high service standards and brand awareness are met in all aspects of the customer’s journey in admissions.

Job Responsibilities:

• Work well in a team environment and initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
• Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
• Cross-sell by liaising with the school Registrars and ensure that prospective parents are actively guided to secure a place at an alternative GEMS school.
• Work with schools to monitor, respond and engage positively on all social media communities and audiences to generate leads for GEMS schools.
• Manage the CRM system for all lead conversions, and track the outcome and impact of calls.
• Ensure contact time with prospective parents is within 24 hours of receipt.
• Attend staff meetings and serve on committees as required.
• Perform other duties as requested by direct & dotted reporting line Managers/Supervisors.
• Provide accurate and comprehensive information about the schools, including the curriculum, education level, and tuition fees.
• Drive enrolments by promoting GEMS schools to prospective parents by conducting outbound calls.

Job Requirements:

• Attend staff meetings and serve on committees as required.
• Perform other duties as requested by direct & dotted reporting line Managers/Supervisors.
• Work well in a team environment and initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
• Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
• Manage the CRM system for all lead conversions, and track the outcome and impact of calls.
• Ensure contact time with prospective parents is within 24 hours of receipt.
• Provide accurate and comprehensive information about the schools, including the curriculum, education level, and tuition fees.
• Drive enrolments by promoting GEMS schools to prospective parents by conducting outbound calls.
• Cross-sell by liaising with the school Registrars and ensure that prospective parents are actively guided to secure a place at an alternative GEMS school.
• Work with schools to monitor, respond and engage positively on all social media communities and audiences to generate leads for GEMS schools.

Job Details:

Company: GEMS Education

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

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