Hilton Careers Dubai – Housekeeping Supervisor

Website Hilton

Job Description:

A Housekeeping Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.

As a Housekeeping Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A team leader will also be required to assist the head housekeeper and monitor standards.

Job Responsibilities:

  • Assist other departments wherever necessary and maintain good working relationships
  • Carry out lost property procedures
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Supervise Room Attendants
  • Manage guest requests, including VIP amenities and communicating them to the relevant team members
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Report maintenance issues to Maintenance/Engineering Department
  • Assist Head Housekeeper with training requirements
  • Daily allocation of rooms and deep cleaning tasks to team members
  • Routine inspection of guest bedrooms to ensure they meet standards

Job Requirements:

  • IT proficient
  • Excellent attention to detail
  • Previous experience in Hosting Service (Governance)
  • Positive Attitude
  • Committed to delivering a high level of customer service
  • High standards of cleanliness
  • Good interpersonal skills
  • Good oral and written communication
  • Ability to work in a team
  • Willingness to develop team members and self
  • Ability to work on their own or in teams

Qualification & Experience:

  • Experience in managing/supervising a team in a similar role
  • Experience in the hotel/cleaning industry

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

Apply Here

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