
Website Hilton
Job Description:
A Housekeeping Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.
As a Housekeeping Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A team leader will also be required to assist the head housekeeper and monitor standards.
Job Responsibilities:
- Assist other departments wherever necessary and maintain good working relationships
- Carry out lost property procedures
- Comply with hotel security, fire regulations and all health and safety legislation
- Supervise Room Attendants
- Manage guest requests, including VIP amenities and communicating them to the relevant team members
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Report maintenance issues to Maintenance/Engineering Department
- Assist Head Housekeeper with training requirements
- Daily allocation of rooms and deep cleaning tasks to team members
- Routine inspection of guest bedrooms to ensure they meet standards
Job Requirements:
- IT proficient
- Excellent attention to detail
- Previous experience in Hosting Service (Governance)
- Positive Attitude
- Committed to delivering a high level of customer service
- High standards of cleanliness
- Good interpersonal skills
- Good oral and written communication
- Ability to work in a team
- Willingness to develop team members and self
- Ability to work on their own or in teams
Qualification & Experience:
- Experience in managing/supervising a team in a similar role
- Experience in the hotel/cleaning industry
Job Details:
Company: Hilton
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
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