Hilton Careers – Senior Director HWS

Job Description:

The Senior Director HWS MEA&T is responsible for supporting the development and executing the sales strategy of the largest and most complex global accounts (in all segments) in Middle East, Africa and Turkey in order to generate demand, increase market share, strengthen relationships and drive loyalty from this global account portfolio. The position is also responsible for developing and managing stakeholder relationships, both internal and external, in not only driving incremental revenue to all hotels globally, by engaging with all hotels, regardless of ownership type, on how best to communicate, leverage and drive the best possible results through the HWS engines, resources, accounts, market & segment intelligence and interaction. This role is also responsible for managing a team of HWS Hub leaders, ensuring they are equipped to drive the talent agenda, through recruitment, selection, coaching, mentoring and performance managing their teams.

Job Responsibilities:

• This role is accountable for the performance of the HWS sales team in in Middle East, Africa and Turkey, which generates a targeted amount of sales influenced revenue from the managed key global accounts whilst being responsible for the management of a budget. This leadership role also has responsibility for monthly forecasting and reporting, by Hub, and managing expenses within the pre-determined budgeted numbers in their area of responsibility,
• The role holder must possess extremely strong communication skills, be an articulate presenter in both small and larger groups (meetings and on stage) and be current in industry trends both within the hotel segment and within the various business segments that he/she is help responsible for.
• The position responsibilities include the management and participation in key travel industry trade shows (IBTM, IMEX etc.), as well as organizing regular customer forums and participation in industry trade representing Hilton in developing trusting and respectful business partnerships with ownership groups and individuals.
• The Senior Director HWS in Middle East, Africa and Turkey is also responsible for driving customer engagement and ensuring these relationships are the most commercially viable for the Company.

Job Requirements:

• Fluency in spoken and written English.
• Ability to analyze departmental financial data in order to make strategic and tactical decisions.
• Ability to take initiative to identify, prioritise and implement actions required to achieve functional goals.
• Demonstrates the highest standards of ethical behavior and absolute discretion with sensitive information.
• Leads by example to resolve conflicts, introduce change and ensure collaboration amongst others.
• Solid above property sales experience required
• Ability to direct collaboration among cross-functional teams including external resources.
• Ability to work independently and manage the work of others.
• Solid people leadership and retention of talent with the ability to bring a team together on a journey, instilling the Hilton culture and values.
• Ability to provide development and mentoring to others.
• Strong problem-solving skills, including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem-solving
• skills in others.

Qualification & Experience:

• University degree at bachelor level or equivalent or experience in lieu thereof.
• Experience working in multi-cultural or international settings.

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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