Hilton Careers UAE – Cluster Reservations Agent

Job Description:

As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs.

Job Responsibilities:

• Provide prompt and efficient service while maintaining the hotels brand standards
• Respond, positively, to sales inquiries to develop future sales leads
• Identify sales leads, as appropriate
• Convert, quickly, inquiries into contracted business
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation

Job Requirements:

• Intermediate computer proficiency
• Tertiary qualifications, or other collegiate-level degree
• A passion for delivering great customer service
• Outstanding administration and organizational skills
• Previous experience in a Reservations environment

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

Apply Here

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