Jobaric.com
Website Hilton
Job Description:
A Housekeeping Coordinator for Conrad Dubai is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests.
As a Housekeeping Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience. A Housekeeping Coordinator will also be required to receive all incoming calls and manage guest requests.
Job Responsibilities:
- Manage the Housekeeping office
- Ensure all team members adhere to Health and Safety Regulations
- Manage guest requests and enquiries immediately
- Handle emergencies if and when they occur in the department
- Allocate room and task lists to team members
- Update system regularly to give maximum room return to the hotel/s active inventory
- Control staff dry cleaning and guest laundry in and out of the department
- Carry out any other reasonable task set by the Hotel’s Management
- Carry out administrative and IT duties
- Log and store all lost property after each shift; send lost property to guests in line with procedures
- Ensure all relevant guest information is communicated to Housekeepers
- Ensure keys are issued in line with security procedures
- Organise and control extra duties and special tasks
- Receive all incoming calls and respond accordingly
- Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly
- Ensure that communication has been clear and consistent to all shifts
- Report all necessary maintenance daily and log all jobs
Job Requirements:
- Excellent organisational and planning skills
- Ability to work under pressure
- IT proficient
- Good communication and telephone skills
- Ability to work alone and in teams
- Accountable and resilient
- Previous hotel housekeeping experience
Job Details:
Company: Hilton
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
Jobaric.com