IHG Careers UAE – Restaurant Host, Hostess

Job Description:

Drawing on our years of experience in delivering True Hospitality, voco Hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters that make memorable travel dependable. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that stand out from the crowd.

Every great stay starts with a great host, who are the beating heart of our hotels. Our teams are there when people need them but, give them space to relax. It’s these thoughtful touches that give our service the balance guests adore: natural and easy-going but, also friendly without being over the top.

voco Dubai Palm The Palm is conveniently located on the trunk of the manmade island while being part of the newly launched “Palm West Beach”, a trendy and vibrant spot with an array of exceptional dining concepts. The 141 keys property is scheduled to open its doors to guests in early 2025.

Job Responsibilities:

• To ensure that SOP basic standards are adhered to to achieve the level of service established in the Departmental Operations Manual.
• To handle restaurant mise-en-place such as preparing buffet tags, printing menus, and other administrative tasks required for restaurant daily operational
• To assign table seating as per the reservation list to subordinates and to check their performance periodically.
• To attend all training sessions/ programmers that are requested by the Hotel’s Management ton Food Safety, Fire, Hygiene, Health and Safety.
• To take care of all restaurant bookings and prepare special requirements accordingly
• To attend daily briefing with the associates on preparation, service and menu.
• To assist in maximizing the restaurant revenue by active social media marketing
• To welcome and greet guests as per the voco service standards
• To escort and provide buffet orientation, recommend food and beverages choices to guests
• To liaise with the supporting departments on daily operation and quality.
• To assist in controlling the requisitioning, storage, and careful use of all operating equipment and supplies.
• To carry out any other reasonable duties and responsibilities assigned.

Job Requirements:

• A true “team-player” mentality and flexible attitude towards a diverse set of tasks
• 2 years related experience in same capacity
• Have the ability to work a flexible schedule including nights, weekends and/or holidays
• Excellent communications skills, English is a must
• A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco™ service standards

Job Details:

Company: IHG Hotels & Resorts

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

Apply Here

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