Jumeirah Careers – Health Club Manager

Job Description:

The main purpose of this role is to manage the J Club at Jumeirah Emirates Towers, be responsible and accountable for the service, safety, and profit/loss of the business in addition to the daily management of the business.

Job Responsibilities:

• Create and develop innovative classes and programs that support the J Club brand
• Liaise with the Sales Manager to drive monthly/yearly Membership Sales – Individual & Team Performance to Budget
• To assist coordination of marketing plans to drive new memberships and retain existing members
• Membership Forms & Contracts with accurate Joining Fee Charges and Monthly dues
• Conduct regular staff meetings in the form of daily briefings, weekly and monthly meetings and maintain close communication with the colleagues.
• Ensure that each member of the club has signed a copy of the terms and conditions, disclaimer, and physical readiness questionnaire before using the facility
• Ensure that each new member of the club is put through the New Member Journey and that all club staff follows through on their responsibilities to provide on-going support.
• Oversee development of activities and initiatives to generate leads by networking the local area and maximising the opportunities for sales.
• Any other duties as may reasonably be requested by the management.
• Recruit, hire, lead, train, motivate, develop, and evaluate all colleagues
• Follow all standard operating procedures, as specified by Jumeirah and Dubai Municipality.
• Provide coaching, counselling, and discipline to colleagues to ensure their capability to meet the needs of the customer and the organization.
• Drive personal training revenue and customer service
• Designing and promoting activities to meet customer demand and generate revenue

Job Requirements:

• A customer-focused, approachable, and outgoing personality.
• The ability to relate to the requirements of customers from all age groups and sectors of society, including people with special needs.
• Management of a multi- cultural team
• Project Management
• High level of written and verbal business English
• Organised and able to prioritise and work to deadlines
• Competent in MS Office (Word, Outlook, Excel)

Qualification & Experience:

• Educated to level of Internationally recognized Advanced / Higher / Graduate Diploma / Bachelor’s Degree / Post Graduate Diploma
• Experience working in the Health and Fitness industry in a 5-star Hospitality environment

Job Details:

Company: Jumeirah Group

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

Apply Here

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