
Website Landmark Group
Job Responsibilities:
- Provide information about the customers(likes,dislikes and opinions) to the dept incharge
- Responsible for greeting and meeting all customers promptly and politely as they enter the store
- Understand the returns policy and ensure effective implementation
- Maintain a detailed knowledge of the merchandise/ products stocked in the store
- Understand and utilize all reports required for the day to day functioning of each store
- Guide customers throughout the store or to the specific area the customer requests
- Help store merchandiser and/or store manager in product placement and arrangement
- Dress up Mannequins & attend to other visuals
- Effectively deal with customer queries and complaints
- Carry out linked selling i.e. understand the customer’s need and close the deal
- Provide customer satisfaction by delivering exceptional customer service
- Operate as a cashier and be consistently accurate in money handling ( in case applicable)
- Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store
- Increase the customer database by adding new customers to the mailing list
- Ensure awareness and vigilance at all times of security in the store without any negligence
- Ensure confidentiality with respect to Landmark retail/store sales information
- Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy
- Follow procedures for dealing with specific customer orders
- Develop a clear understanding of all departments, products,make, features and after sales service
- Ensure promotions and fast selling lines are featured in the store
- Ensure effective implementation of visual merchandising principles within the stores
- Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times
- Give accurate and current information about the product for all inquiries
Job Details:
Company: Landmark Group
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
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