Jobaric.com
Website Marriott
Job Description:
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Job Responsibilities:
- Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow company policies and procedures;
- Ensure personal appearance is clean and professional;
- Anticipate and address guests’ service needs;
- Assist management in training, evaluating, counseling, motivating and coaching employees;
- Listen and respond appropriately to employee concerns.
- Perform other reasonable job duties as requested by Supervisors.
- Maintain confidentiality of proprietary information; protect company assets.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Enter and locate information using computers/POS systems.
- Prepare and review written documents accurately and completely;
- Report accidents, injuries, and unsafe work conditions to manager;
Job Details:
Company: Marriott
Vacancy Type: Full Time
Job Location: Sharjah, UAE
Application Deadline: N/A
Jobaric.com