Jobaric.com
Website Mashreq Bank
Job Description:
- To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as human resources.
- To manage the team of Telesales Agents and ensure that all telesales activities are directed to meeting sales targets.
- To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these targets are achieved.
Job Responsibilities:
- Plan and recommend technology support and requirements to increase automation, streamline processes and improve productivity of the Telesales agents.
- Liaise with Sales Approach Development Manager & CKBM for calling programs and adequate lists.
- Schedule projects to generate sales leads and accurately plan for capacity to enable consistent sales conversion level.
- Generate competitive knowledge and create benchmarking standards for the team.
- Measure and improve cost efficiency of Telesales by optimal utilization of resources.
Job Requirements:
- Excellent people management skills.
- Has strong Sales and customer focus and ability to think creatively and work under pressure.
- Preferably has a practical marketing background.
- Good team player with result driven attitude
Qualification & Experience:
- 3-5 years experience in similar work environment in supervisory position (at least 3 years in managing people).
- University Graduate.
Job Details:
Company: Mashreq Bank
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
Jobaric.com