Mashreq Bank Jobs – Senior User Experience Designer

Job Description:

In order to create best-in-class experiences for our customers, we are looking for a Senior UX Designer with experience in mentoring and managing a small team of designers, within a Feature or Product vertical (i.e. Tribe).

Job Responsibilities:

• Work with the Product Owners, and Engineers to develop customer journeys, service blueprints, story maps, task flows, wireframes, prototypes and designs that will deliver against the customer and business needs, product vision and objectives.
• Conduct UX and service design workshops and use the results to inform journey and design direction.
• Lead the delivery of the Experience Design across the Tribe, and mentor your team of Tribe designers.
• Work with researchers to define and plan the customer research requirements across the tribe, and help conduct research such as contextual inquiry, focus groups and user testing
• Use the outcomes from research activities to drive design decisions and facilitate learnings across the Tribe designers, Product Owners and Engineers.

Job Requirements:

• The ability to think at a strategic level about products and services, and liaise with Product Owners, Tribe Leads, Marketing Leads, and other key stakeholders.
• Knowledge of UX research methods and the ability to plan and conduct both qualitative and quantitative research.
• Confident leadership skills and the ability to motivate and inspire your team.
• Strong stakeholder management skills – ability to engage and influence senior stakeholders.

Qualification & Experience:

• 8+ years in a senior UX role in a high-performing agile organisation.

Job Details:

Company: Mashreq Bank

Vacancy Type:  Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

Apply Here

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