Qatar Airways Jobs – Airside Performance Officer

Job Description:

As an Airside Performance Officer, you will be responsible to plan, monitor and control the activities relevant to the performance of Airside Operations (including but not limited to Ramp handling, GSE handling, and Turnaround coordination) and any other sections as directed by QAS Management.
You will have to ensure consistent delivery of set standards and service reporting tools and techniques, bringing transparency to operational and process performance with the purpose of delivering enhancements in productivity and quality of the loading teams.

Job Responsibilities:

• Assist in the implementation of methodology for continuous improvement plans based on data and field observations as instructed by line management.
• Conduct daily checks to monitor the compliance of staff and identify root cause/s for further discussion with line management.
• Analyze and study the root cause(s) of incident(s), accident(s) and service lapse(s), and provide recommendation to assist line management with the design and implementation of solution(s) to ensure continuous improvement.
• Responsible to conduct the compliance checks to be carried out on ramp and ensure that the corrective actions are in place.
• Monitor any staff performance improvement action plans developed by line management whilst actively participating in such developments.
• Participate in continuous evaluation and improvement programs for staff based on data and field operations or as identified by line management.

Job Requirements:

• Experience in performance improvements.
• Excellent Interpersonal skills with the ability to interact, mentor and coach staff and representatives of multi-cultural ethnicities.
• High School Qualification with Minimum 4 years of job-related experience
• Sound understanding of the Airside Operational activity of a Ground Handler.
• Good command of English language.

Job Details:

Company: Qatar Airways

Vacancy Type: Full Time

Job Location: Doha, Qatar

Application Deadline: N/A

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