Rotana Al Ain Careers – Head Waiter

Job Description:

We are currently seeking for young, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service.

As a Head Waiter/ Head Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

Job Responsibilities:

• Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
• Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
• Monitor duty schedules for the respective team
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
• Ensure the proper appearance and grooming of assigned employees
• Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel

Job Requirements:

• You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.
• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results

Qualification & Experience:

• You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role.

Job Details:

Company: Rotana Hotels

Vacancy Type: Full Time

Job Location: Al Ain, UAE

Application Deadline: N/A

Apply Here

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