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Website Rotana Hotels
Job Description:
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
Job Responsibilities:
- Maintain the documentation of the telephone system configuration and all MPT lines
- Understand all the department working procedures and perform the related tasks as described
- Respond to all users request and provide them with adequate support
- Monitor the operation and security of all computer hardware and ensure that it is operating properly
- Maintain a sufficient inventory of all office and computer supplies
- Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
- Maintain the documentation of all hardware configuration and inventory
- Maintain all hardware and software logs updated as per departmental working procedures
- Serve as a primary contact for all servicing of computers, printers, etc.
- Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
Job Requirements:
- A good command of English and the ability to fault, find and rectify subsystems are essentials.
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
Qualification & Experience:
- You should ideally have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment.
Job Details:
Company: Rotana Hotels
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
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