Wednesday , March 19 2025

SSMC Careers – Employees Relations Officer

Website Sheikh Shakhbout Medical City - SSMC

Job Responsibilities:

  • Identifying employee issues, communicating with concerned departments regarding those issues; scheduling meetings with employees and their Managers regarding employee issues and acting as an arbiter between the employee and people manager wherever necessary
  • Notifying and following up on outstanding annual performance appraisal and probationary appraisal and when required especially related to increases in salary and/or benefits
  • Preparing and ensuring the preparation of employee’s action forms and documentation related to monthly transactions including new hires, promotion, transfer, salary adjustment, allowances according to facility’s compensation policies and practices
  • Updating employee database on a timely basis using existing system and approving changes as per guidelines and ensuring accuracy of employee database
  • Communicating employee related policies, procedures, programs and laws and Addressing standard employee queries as per current policies and procedures, by phone or email, related to leave, performance management, grievances, change management, pay and rewards etc.
  • Developing solutions within policies and procedures; ensuring that grievance handling and disciplinary proceedings are carried out in line with company policy and national legislation; communicating solutions to the employees
  • Participating in cross-functional teams and committees as appropriate
  • Running analysis on the data to procedure reports for the Senior Officer as requested
  • Responding to verbal and written employees enquiries in a timely manner
  • Determining and recommending employee relation practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation
  • Assisting in any other relevant task that may be assigned
  • Demonstrating technical expertise in identifying course of action for employee issues raised including – grievances address, performance management, leave, pay and reward related policies and change management

Qualification & Experience:

  • Bachelor’s degree or equivalent in Human Resources/Business Administration or any relevant field OR Diploma in relevant field with 3 years of additional experience
  • Minimum 4 years of relevant experience with Healthcare/Medical staffing experience would be highly desirable

Job Details:

Company: Sheikh Shakhbout Medical City – SSMC

Vacancy Type: Full Time

Job Location: Abu Dhabi, UAE

Application Deadline: N/A

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