Jobaric.com
Website Talabat
Job Description:
We are looking for a Salesforce Administrator(f/m/d) to join our Global Salesforce Team in Talabat. Join us to build an in-house Salesforce ecosystem within Delivery Hero and our global entities. Our task is to understand the strategic business needs and to translate these into our Salesforce platform. So, we can create a dynamic but stable global architecture that is adaptable to local needs. If you’re a creative problem solver who is eager to deliver solutions and hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!
You will be part of Delivery Hero Salesforce team. You will be exposed to all levels of Salesforce work in a highly developed and functional team (Administrators, Product Managers, Developers, QA Specialists) with lots of career opportunities.
You should be able to challenge business or product management requirements and come up with options to solve topics in Salesforce in a scalable, future-proof manner. You are expected to guide other Salesforce Administrators towards the best solutions in team-based discussions.
Job Responsibilities:
- Maintain overall system configuration, change control, and enhancements.
- Manage instance to ensure data integrity, security and daily basic audits.
- Customize Salesforce fields, page layouts, record types, searching, list views, queues, reports, and dashboards.
- Assist in developing and maintaining documentation on processes, policies, application configuration, and help related materials.
- Maintain security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field-level security, content folder rights, groups, list view rights.
- Undertake additional projects as directed by management.
- Develop best practices for reporting, access models, SSO strategies and audit controls.
- Develop best practices for emergency procedures around Salesforce.
- Point – and – Click Automations
- Manage operational requests and troubleshoot issues, working with diverse user groups and potentially with business leaders.
- Act as a point of contact for Salesforce Users and Country MDs.
- Assists in conducting training of Business Owners for new features and help with roll-out.
- Master of governance limits and overall platform scalability (with Product, Developers).
- Provide high-quality support via ticket system.
- Present changes/system enhancements and overall training to diverse audiences.
- Manage mass imports and exports of data.
Job Requirements:
- Opportunity to work in an agile, modern and fast-growing team.
- Ability to troubleshoot system, process and data issues.
- Being part of a global family under the Delivery Hero umbrella.
- A diverse, international working atmosphere with cross-cultural teams.
- Team events and company events.
- Working knowledge of relational database design concepts and data management.
- Proficiency with data manipulation tools and uploading techniques (Data Loader, Workbench, Excel, Plug-Ins).
- Basic understanding of Salesforce integration options.
- Modern office with a beautiful view.
- Analytical business process development skills and problem solving skills.
- An English-speaking environment.
- Open to discussions, team-oriented.
- Expert understanding of Salesforce Sales and Service Cloud that is always kept at the highest level.
- Flexible working hours.
- Well-versed in agile methodology/processes.
- Basic understanding of Salesforce coding (APEX, Java etc.).
- Great career opportunities.
Qualification & Experience:
- 2+ years of previous experience as a Salesforce Administrator in a large company, ideally with a multi-national User/business base, ideally with some form of people management.
- B.S. or a B.A. college degree or commensurate work experience.
- 2+ years technical support for web-based applications or similar.
- Experience in Salesforce migrations
- People Management experience
Job Details:
Company: Talabat
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
Jobaric.com