Talabat Jobs – Specialist CRM

Job Description:

As a Specialist, you will own and implement CRM campaigns on a country level for talabat. As an individual, you’ll need to be flexible, performance-driven, able to work with tight deadlines and be willing to be hands-on to get the job done.

Job Responsibilities:

• Support regional CRM projects for any planned or ad-hoc tasks.
• Work closely with the different regional teams (strategy, planning, product, brand, and more) to launch campaigns in CRM channels (Email, PN, In App, SMS) across all markets.
• Perform timely & accurate KPI reporting to share across regional/local stakeholders and make recommendations for improvements.
• Manage campaign based complaints with the customer care team or any CRM related issues.

Job Requirements:

• Bachelor’s degree in marketing or equivalent, with a strong data focus.
• Good time management skills.
• Fluency in written and spoken English and Arabic
• Experience in working with CRM and campaign management tools like Braze or similar.
• Being data-driven and passionate about results. Comfortable working with data and reporting campaign performance.
• Minimum 2 years of proven relevant work experience, preferably in a fast-paced working environment.

Job Details:

Company: Talabat

Vacancy Type:  Full Time

Job Location: Dubai, Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

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