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Website Mashreq Bank
Job Description:
To perform and handle all Non financial transactions in risk free manner using the latest teller devices while maintaining the set service standards at all times. Primary responsibility will be also to operate in the new Model of the Express Branches & cater to Sales, Service & Transaction support to the existing and NTB customers.
Job Responsibilities:
- Minimize customer attrition and reduce liability & service application rejections.
- UBO will be responsible for the achievement of KPI’s on personal Banking Products as well as cross selling other segment Products.
- Introduce & educate customers on the use of Bank alternative Channels & new digital technologies.
- Take ownership of customer complaints and take them to resolution.
- Customer acquisition through sales to walk-ins and through tracking the activities viz. Contacts to Appointments kept and Appointment kept to Sales.
Job Requirements:
- Thorough knowledge of Retail Banking products, processes services and policies. Banking
- Computer literacy and tech savvy.
Qualification & Experience:
- University Graduate with 2-3 years of Branch Banking experience.
- Preferred candidate must have UAE banking experience a minimum of 2 years
Job Details:
Company: Mashreq Bank
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
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